WHY ARE SOME ITEMS SHIPPED SEPARATELY?
We use a couple specialty vendors to make certain products in our store on-demand as they are ordered. The manufacturers will ship those items directly to you instead of wasting time and getting it shipped to us first.
WHY IS IS TAKING SO LONG FOR MY ORDER TO SHIP?
You probably ordered an item that is being sold as a pre-sale, which means that we are collecting orders for a period of time, submitting that order to the printshop, waiting for the shirt to print, and then shipping out those shirts. It can take a month or more depending on how early in the pre-sale you placed your order. These items will be marked as a pre-order item when you look at the listing. We do this from time to time so that we can order the right amount of shirts for the design. It takes a little more patience for y'all but it helps keep our inventory amounts manageable.
WHO RUNS THE STORE?
the merch store is literally run by one person out of their bedroom, so bear that in mind if you are feeling spicy about your order - please get in touch if you have any problems and we will work out a solution asap :)
MERCH ORDER ISSUES?
do not message Jeremy on their own social media accounts about your order -- Please use the contact button on this site, or direct your messages to:
MERCH @ skatunenetwork . com
on Twitter @skatune_merch
on Instagram @skatune_merch
I HAVE A PROJECT THAT I WANT TO WORK ON WITH JER, HOW DO I GET IN TOUCH WITH THEM?
You can use the "Contact" button on the website. We don't get a chance to respnd to everything but someone from the team does read every email that comes through.
You might get news emails from us from time to time, you can opt out at any time.