WHY ARE SOME ITEMS SHIPPED SEPARATELY?
We use a couple specialty vendors to make certain products in our store on-demand as they are ordered. The manufacturers will ship those items directly to you instead of wasting time and getting it shipped to us first.
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WHY IS IS TAKING SO LONG FOR MY ORDER TO SHIP?
You probably ordered an item that is being sold as a pre-sale, which means that we are collecting orders for a period of time, submitting that order to the printshop, waiting for the shirt to print, and then shipping out those shirts. It can take a month or more depending on how early in the pre-sale you placed your order. These items will be marked as a pre-order item when you look at the listing. We do this from time to time so that we can order the right amount of shirts for the design. It takes a little more patience for y'all but it helps keep our inventory amounts manageable.
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WHO RUNS THE STORE?
the merch store is literally run by one person out of their bedroom, so bear that in mind if you are feeling spicy about your order - please get in touch if you have any problems and we will work out a solution asap :)
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MERCH ORDER ISSUES?
do not message Jeremy on their own social media accounts about your order -- Please use the contact button on this site, or direct your messages to:
MERCH @ skatunenetwork . com
on Twitter @skatune_merch
on Instagram @skatune_merch
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I HAVE A PROJECT THAT I WANT TO WORK ON WITH JER, HOW DO I GET IN TOUCH WITH THEM?
You can use the "Contact" button on the website. We don't get a chance to respnd to everything but someone from the team does read every email that comes through.
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