FAQ

I HAVE A PROJECT THAT I WANT TO WORK ON WITH JER, HOW DO I GET IN TOUCH WITH THEM?

You can use the "Contact" button on the website, someone from the team reads every email that comes through.


MERCH ORDER ISSUES?

do not message Jeremy about your order -- Please use the contact button on this site, or direct your messages to:

MERCH @ skatunenetwork . com

 

WHY ARE SOME ITEMS SHIPPED SEPARATELY?

We use a couple specialty vendors to make certain products on-demand as they are ordered, and the manufacturers will ship those items directly to you.


WHY IS IS TAKING SO LONG FOR MY ORDER TO SHIP?

You probably ordered an item that is being sold as a pre-sale, which means that we are collecting orders for a period of time, submitting that order to the printshop, waiting for the shirt to print, and then shipping out those shirts.  It can take a month or more depending on how early in the pre-sale you placed your order.  These items will be marked as a pre-order item when you look at the listing.  We do this from time to time so that we can order the right amount of shirts for the design.  It takes a little more patience for y'all but it helps keep our inventory amounts manageable. 

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